Contact information
EFU
Last updated: November 9, 2026
Customer service
For EFU product questions, assembly help, missing components, order updates, cancellations, delivery, returns, refunds or privacy requests, email sale@efu.shop or use our contact page.
What to include
- Choosing a product: include the product link, selected size and your intended location or storage needs.
- Order or delivery: include your store order number, checkout email and a description of the issue.
- Assembly or missing parts: identify the item and affected panel or hardware from the supplied instructions; photos can help.
- Damage or defects: describe the issue and keep the packaging where practical while we assist.
- Returns: request a return within 30 days after delivery and obtain the correct destination before sending a parcel.
Do not email passwords, full card numbers or security codes. Stop assembly or use if an item appears unsafe.
Shipping and returns at a glance
United States standard shipping is free with no minimum purchase. Processing normally takes 1–3 business days, with an estimated 2–4 business days in transit after dispatch. Read the shipping policy for full details.
Our return and refund policy explains the 30-day request period, item conditions, return shipping costs, return destination process and approved-refund timing.
Business address and return destination
The address below is our business contact address. We provide the correct return destination and instructions after you contact us.
Contact EFU
Store brand: EFU
Operated by: yiwushisamintedianzishangwuyouxiangongsi
Business contact address: 8 Red Mountain Road, Salisbury, CT 06039, United States
Email: sale@efu.shop
Contact page: Contact EFU
Contact us for the correct return destination before mailing a return. The business contact address is not automatically a return warehouse.