Shipping policy

EFU

Last updated: November 9, 2026

Where we deliver and what it costs

EFU offers free standard shipping throughout the United States with no minimum purchase. We do not currently offer international delivery. The shipping charge for an eligible United States order is $0; any applicable taxes are shown at checkout before payment.

Processing and estimated delivery

Orders normally take 1–3 business days to process after payment is confirmed. Estimated carrier transit is 2–4 business days after dispatch. The normal combined estimate is therefore 3–7 business days from payment confirmation. Business days are Monday through Friday, excluding public holidays.

These are estimates rather than guaranteed arrival dates. Weather, carrier disruptions, holidays and address issues can affect delivery. If an item has a different estimate, it will be disclosed before you order.

If dispatch is delayed

If we cannot dispatch within the stated processing period, we will contact you with an updated estimate and explain your options. You may decline a proposed delay and request cancellation and a full refund for an unshipped order. We will obtain any consent required by applicable law rather than extend a delay without notice.

Tracking and separate packages

When your order ships, tracking information is sent to the email used at checkout. A label can be created before the carrier receives the package; allow time for the first scan. Large storage products or multi-item orders may arrive in separate packages. If that happens, check each tracking number and the listed package contents.

Address changes and cancellations

Check your complete street address, apartment or unit, city, state and ZIP code before ordering. Email sale@efu.shop as soon as possible to request an address change or cancellation. We will try to help before dispatch, but cannot guarantee changes after a parcel has entered fulfillment. Once shipped, an eligible return can be requested under our return and refund policy.

Missing, damaged or incorrect deliveries

If tracking stops updating, an order is marked delivered but cannot be found, or a parcel arrives damaged or incomplete, contact sale@efu.shop with your order number and a description of the issue. Photos of the packaging, label and affected parts can help us investigate. Keep the packaging where practical while we arrange assistance.

We will work with the carrier or fulfillment provider and arrange the appropriate replacement or refund. You do not have to resolve a missing shipment with the carrier alone. Prompt reporting helps our investigation and does not remove your rights under applicable law.

Who handles your order

EFU remains your contact for orders placed through this store, including shipping questions, cancellations, returns and refunds. A warehouse or delivery provider may handle a parcel on our behalf. Our order tracking guide explains how to read shipment updates.

Contact EFU

Store brand: EFU
Operated by: yiwushisamintedianzishangwuyouxiangongsi
Business contact address: 8 Red Mountain Road, Salisbury, CT 06039, United States
Email: sale@efu.shop
Contact page: Contact EFU

Contact us for the correct return destination before mailing a return. The business contact address is not automatically a return warehouse.